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VSAC will close December 24, 2014 for the holiday and will reopen Friday, December 26, 2014.

If you have a Department of Education loan serviced by VSAC Federal Loans, with an account number beginning with an F or an 8, click here to view contact information for VSAC Federal Loans.


Click on the applicable topic below for more information on contacting VSAC.

Customer Service on Federal and Private Loans

Phone self service options are available 24/7 for payments, account information and other loan transactions by calling 800-798-8722 or 802-655-4050.

VSAC Customer Relations hours are:

Monday-Friday
8:00 a.m. to 4:30 p.m.

Send correspondence other than payments to:

VSAC
PO Box 999
Winooski, VT 05404

All other inquiries, see below:

 

Address Changes

Please log in or register for myVSAC to provide updated contact information.

To update:

  • your VSAC loan account;
  • Submit your update by clicking the myContactInfo tab after accessing your online loan information.
  • your VSAC grant account;
  • Make the update by clicking the "Demographic Information" link after accessing your online grant information.

 

Career & Education Outreach

800-642-3177 or 802-655-9602

8:00 am–4:30 pm Monday–Friday

VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404

 

Contact Information for School Representatives

Defaulted Loan Collections Department

800-954-2440 or 802-654-3787

8:00 am–4:30 pm, Monday–Friday

collections@vsac.org

VSAC
PO Box 2000
Winooski VT 05404

 

E-mail Us

E-mail your question to info@vsac.org – Please help us route your message efficiently by including the topic in the subject line of your message.

 

FAX & TDD Numbers

Fax: 802-654-3765
TDD: 800-281-3341 or 802-654-3766

 

800-642-3177 or 802-655-9602

8:00 am-4:30 pm, Monday–Friday

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.

 

Grants

800-882-4166 or 802-654-3750

8:00 am–4:30 pm Monday–Friday

VSAC – Grants
PO Box 2000
Winooski VT 05404

 

New Vermont Advantage Loans

You may check the status of your loan application here. Further assistance is available by calling 800-226-1029 during the following hours:

Monday-Friday
8:00 a.m. to 4:30 p.m.

 

Payment Mailing Address

VSAC
PO Box 7501
Bennington, VT 05201-7501

 

Account Number Requests

  • If your loan was recently transferred to VSAC by the U.S. Department of Education, please visit www.vsacfederalloans.org to obtain your account number through our ‘Manage My Account’ online service.
  • Your account number is required just once to access your loan information online.
  • We are unable to e-mail account numbers due to privacy issues.
  • To request your account number by US mail, e-mail or call us at the numbers listed in sections below.

 

Resource Center

The VSAC Resource is located at 10 East Allen Street in Winooski, VT — Map and directions to the VSAC Resource Center (PDF)

Resource Center hours are:  8:00 am-4:30 pm, Monday–Friday

We do not provide walk-in appointments.  If you need to meet with a counselor in person, you can schedule, reschedule, or cancel an appointment by calling 802-655-9602, or 800-642-3177.

 

Scholarships

888-253-4819 or 802-654-3798

8:00 am–4:30 pm Monday–Friday

VSAC – Scholarships
PO Box 2000
Winooski VT 05404

 

VSAC General Contact Information

800-642-3177 or 802-655-9602

8:00 am-4:30 pm, Monday–Friday

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.

 

VSAC Road Maps, Widget, and Publications

800-642-3177 x2070 or 802-655-9602 x2070

8:00 am-4:30 pm, Monday–Friday

E-mail your request to publications@vsac.org

 

VT Higher Education Investment Plan (VHEIP)

800-637-5860

www.vheip.org

 



 

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