Contact Us
Click on the applicable topic below for more information on contacting VSAC.
Customer Service on Federal and Private Loans
Phone self service options are available 24/7 for payments, account information and other loan transactions by calling 800-798-8722 or 802-655-4050.
VSAC Customer Relations hours are:
- Monday-Friday
- 8:00 a.m. to 4:30 p.m.
Send correspondence other than payments to:
- VSAC
- PO Box 999
- Winooski, VT 05404
All other inquiries, see below:
Please log in or register for myVSAC to provide updated contact information.
To update:
- your VSAC loan account;
- Submit your update by clicking the myContactInfo tab after accessing your online loan information.
- your VSAC grant account;
- Make the update by clicking the "Demographic Information" link after accessing your online grant information.
800-642-3177 or 802-655-9602
8:00 am–4:30 pm Monday–Friday
VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404
Contact Information for School Representatives
School Representatives Contact our School Services team by:
- e-mail: schoolservices@vsac.org
- telephone: toll-free 888-307-8722, or in the Burlington area 654-3761
Defaulted Loan Collections Department
800-954-2440 or 802-654-3787
8:00 am–6:00 pm, Monday–Thursday
8:00 am–4:30 pm, Friday
PO Box 2000
Winooski VT 05404
E-mail your question to info@vsac.org – Please help us route your message efficiently by including the topic in the subject line of your message.
800-642-3177 or 802-655-9602
8:00 am-4:30 pm, Monday–Friday
Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404
E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.
800-882-4166 or 802-654-3750
8:00 am–4:30 pm Monday–Friday
VSAC – Grants
PO Box 2000
Winooski VT 05404
- Your account number is required just once to access your loan information online.
- We are unable to e-mail account numbers due to privacy issues.
- To request your account number by US mail, e-mail or call us at the numbers listed in sections below.
655-9602 or 888-345-1932
8:00 am-4:30 pm, Monday–Friday
Located at 10 East Allen Street in Winooski — Map and directions to the VSAC Resource Center (PDF)
Please call to make an appointment with a counselor to discuss financial aid, loan repayment, or career planning.
E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.
888-253-4819 or 802-654-3798
8:00 am–4:30 pm Monday–Friday
VSAC – Scholarships
PO Box 2000
Winooski VT 05404
VSAC General Contact Information
800-642-3177 or 802-655-9602
8:00 am-4:30 pm, Monday–Friday
Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404
E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.
VSAC Road Maps, Widget, and Publications
800-642-3177 x2070 or 802-655-9602 x2070
8:00 am-4:30 pm, Monday–Friday
E-mail your request to publications@vsac.org
VT Higher Education Investment Plan (VHEIP)