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Click on the applicable topic below for more information on contacting VSAC.

Customer Service on Federal and Private Loans

Phone self service options are available 24/7 for payments, account information and other loan transactions by calling 800-798-8722 or 802-655-4050.

VSAC Customer Relations hours are:

Monday-Friday
8:00 a.m. to 4:30 p.m.

Send correspondence other than payments to:

VSAC
PO Box 999
Winooski, VT 05404

All other inquiries, see below:

 

Address Changes

Please log in or register for myVSAC to provide updated contact information.

To update:

  • your VSAC loan account;
  • Submit your update by clicking the myContactInfo tab after accessing your online loan information.
  • your VSAC grant account;
  • Make the update by clicking the "Demographic Information" link after accessing your online grant information.

 

Career & Education Outreach

800-642-3177 or 802-655-9602

8:00 am–4:30 pm Monday–Friday

VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404

 

Contact Information for School Representatives

School Representatives Contact our School Services team by:

  • e-mail:         schoolservices@vsac.org
  • telephone:    toll-free 888-307-8722,  or in the Burlington area 654-3761

 

Defaulted Loan Collections Department

800-954-2440 or 802-654-3787

8:00 am–6:00 pm, Monday–Thursday
8:00 am–4:30 pm, Friday

collections@vsac.org

VSAC
PO Box 2000
Winooski VT 05404

 

E-mail Us

E-mail your question to info@vsac.org – Please help us route your message efficiently by including the topic in the subject line of your message.

 

FAX & TDD Numbers

Fax: 802-654-3765
TDD: 800-281-3341 or 802-654-3766

 

800-642-3177 or 802-655-9602

8:00 am-4:30 pm, Monday–Friday

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.

 

Grants

800-882-4166 or 802-654-3750

8:00 am–4:30 pm Monday–Friday

VSAC – Grants
PO Box 2000
Winooski VT 05404

 

Payment Mailing Address

VSAC
PO Box 7501
Bennington, VT 05201-7501

 

Account Number Requests

  • Your account number is required just once to access your loan information online.
  • We are unable to e-mail account numbers due to privacy issues.
  • To request your account number by US mail, e-mail or call us at the numbers listed in sections below.

 

Resource Center

655-9602 or 888-345-1932

8:00 am-4:30 pm, Monday–Friday

Located at 10 East Allen Street in Winooski — Map and directions to the VSAC Resource Center (PDF)

Please call to make an appointment with a counselor to discuss financial aid, loan repayment, or career planning.

E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.

 

Scholarships

888-253-4819 or 802-654-3798

8:00 am–4:30 pm Monday–Friday

VSAC – Scholarships
PO Box 2000
Winooski VT 05404

 

VSAC General Contact Information

800-642-3177 or 802-655-9602

8:00 am-4:30 pm, Monday–Friday

Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404

E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.

 

VSAC Road Maps, Widget, and Publications

800-642-3177 x2070 or 802-655-9602 x2070

8:00 am-4:30 pm, Monday–Friday

E-mail your request to publications@vsac.org

 

VT Higher Education Investment Plan (VHEIP)

800-637-5860

www.vheip.org

 



 

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