Contact Us
VSAC will be closed Monday, May 27, 2013 in observance of Memorial Day.
If your account was recently transferred to VSAC by the U.S. Department of Education and your account number begins with F or 8, click here to manage your account.
Click on the applicable topic below for more information on contacting VSAC.
Customer Service on Federal and Private Loans
Phone self service options are available 24/7 for payments, account information and other loan transactions by calling 800-798-8722 or 802-655-4050.
VSAC Customer Relations hours are:
- Monday-Friday
- 8:00 a.m. to 4:30 p.m.
Send correspondence other than payments to:
- VSAC
- PO Box 999
- Winooski, VT 05404
All other inquiries, see below:
Please log in or register for myVSAC to provide updated contact information.
To update:
- your VSAC loan account;
- Submit your update by clicking the myContactInfo tab after accessing your online loan information.
- your VSAC grant account;
- Make the update by clicking the "Demographic Information" link after accessing your online grant information.
800-642-3177 or 802-655-9602
8:00 am–4:30 pm Monday–Friday
VSAC – Career and Education Outreach
PO Box 2000
Winooski VT 05404
Contact Information for School Representatives
Defaulted Loan Collections Department
E-mail your question to info@vsac.org – Please help us route your message efficiently by including the topic in the subject line of your message.
800-642-3177 or 802-655-9602
8:00 am-4:30 pm, Monday–Friday
Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404
E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.
800-882-4166 or 802-654-3750
8:00 am–4:30 pm Monday–Friday
VSAC – Grants
PO Box 2000
Winooski VT 05404
- If your loan was recently transferred to VSAC by the U.S. Department of Education, please visit www.vsacfederalloans.org to obtain your account number through our ‘Manage My Account’ online service.
- Your account number is required just once to access your loan information online.
- We are unable to e-mail account numbers due to privacy issues.
- To request your account number by US mail, e-mail or call us at the numbers listed in sections below.
The VSAC Resource is located at 10 East Allen Street in Winooski, VT — Map and directions to the VSAC Resource Center (PDF)
Resource Center hours are: 8:00 am-4:30 pm, Monday–Friday
We do not provide walk-in appointments. If you need to speak to a counselor in person, you can schedule, reschedule, or cancel an appointment by calling the following numbers: 655-9602, ext. 880 or 888-345-1932
888-253-4819 or 802-654-3798
8:00 am–4:30 pm Monday–Friday
VSAC – Scholarships
PO Box 2000
Winooski VT 05404
VSAC General Contact Information
800-642-3177 or 802-655-9602
8:00 am-4:30 pm, Monday–Friday
Vermont Student Assistance Corporation
10 East Allen Street
PO Box 2000
Winooski VT 05404
E-mail Us – Please help us route your message efficiently by including the topic in the subject line of your message.
VSAC Road Maps, Widget, and Publications
800-642-3177 x2070 or 802-655-9602 x2070
8:00 am-4:30 pm, Monday–Friday
E-mail your request to publications@vsac.org
VT Higher Education Investment Plan (VHEIP)
