Current Job Openings

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CUSTOMER RELATIONS COUNSELOR  Job Code – HR312

Responsibilities:

• Telephone customer service position (both inbound and outbound interactions) in a fast-paced environment.

• Respond to customer inquiries regarding education financing, loan repayment and delinquency resolution, primarily over the phone.

Requirements:

• Prior customer service experience.

• Excellent verbal communication skills, proficiency with computers and standard office software, reliability, accuracy, flexibility, organizational and keyboarding skills, facility with numbers, and the ability to problem-solve.

• Bachelor’s degree or a minimum of two years experience in a lending institution, customer service environment or financial aid office preferred.

Response Deadline: February 13, 2012
(Full-time entry-level)

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